Increased API Latency and error rates

Incident Report for Engagespot

Resolved

This incident has been resolved and all services operating normally. Please contact support if you face any issue with your account

Posted Jan 26, 2024 - 23:30 UTC

Monitoring

A fix for the critical component has been deployed and we're monitoring the issue. Fixes for less critical issues to follow.

Posted Jan 26, 2024 - 10:30 UTC

Identified

Our team has identified an issue with our primary database service that causing CPU spike.

Posted Jan 26, 2024 - 09:30 UTC

Investigating

Notification delivery service shows increased error rates and latency

Posted Jan 26, 2024 - 08:30 UTC

This incident affected: API.